Support

Customer Support is initiated via https://www.cloudscal3.com (footer)

Support Tiers

Tier	Method	SLA	Pricing
Free Trial	Blogs	N/A	Free
Subscription	Emails and Web	<8Hrs during EST Business Hours 8AM-6PM	With Marketplace Subscription
Business Critical	Direct Customer Success	<2Hrs during EST Business Hours 8AM-6PM	Contact Sales