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FinOps Center Documentation
FinOps Center Documentation
  • Welcome to FinOps Center Documentation
    • Business Requirements
    • AWS Estate Configuration
      • FinOps Center's Installation Components
        • Create Data Collection /Configure Delegated Admin
        • Data Exports
        • CloudFront Distribution Web Application Bucket Configuration
        • DNS Configuration
    • Marketplace Installation
      • FinOps Center CFT Installation
        • AMI Configuration
        • Marketplace Installation - FinOps Center CFT
          • Release Notes w CFT
            • FinOps Center 25.2.1
              • CloudFormation Scripts
            • FinOps Center 25.6.0
            • Amazon Q in QuickSight FinOps Center 25.2.0
              • CloudFormation Scripts
        • Marketplace Installation - FinOps Center Version Upgrades
      • Amazon Q in QuickSight FinOps Center Framework
        • AMI Configuration
        • Amazon Q in QuickSight FinOps Center Framework CFT
  • Post Installation Steps
    • User Management
    • Updating Cognito Emails
    • Adding Company Logo
    • Triggering Step Function to Load Data
  • CFM Processes
    • Onboarding/Modifing Financial Budget
    • Business User Onboarding
    • Financial Budget Mapping to User
    • Financial Budget to Cloud Allocation
      • Account Allocation
      • Workload Allocation Resource Claiming to Workload
      • Rollup Allocation/Visibility
    • Estimate to Budget
    • Budget Scheduling
      • Create Schedule
      • Approve/Reject Budget
      • Request Reschedule
      • Rollup Budgets
        • Financial Admin & Vendor Manager
        • Business Unit
  • Personas/Roles Activities
    • Financial Admin
    • Vendor Manager
    • Admin
    • Business Unit Owner
    • Department Owner
    • Portfolio Owner
    • Product Owner
  • Amazon Q in QuickSight FinOps Center Framework
    • Installation Prerequisites
    • Installation Disclosures
    • IAM Roles and Purpuse
    • Installation Best Practices
  • FinOps Center Resources and Roles
    • Region Supported
    • Architecture
    • Data Storage & Security
  • Legal Notices
    • Privacy Statement
    • Cookie Policies
    • EULA
  • Technical Documentation
    • Encryption
    • Deployment Best Practices
    • Data Storage & Security
    • Operational Team & Playbook
    • Subscriptions
    • Trouble Shooting
    • Recovery
    • Support Plans
    • AWS Service Instructions
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  1. Technical Documentation

Support Plans

FinOps Center and Add-ons Support is available to all Subscribers of our Marketplace Products via our Website support.finopscenter.com with an SLA of 24 Hrs within the Business Week.

Premier Support is available for our Enteprise Products that provides a dedicated Customer Support Engineer. With Premier Support, your case will be worked on within 2 Business Hours Monday - Friday.

PreviousRecoveryNextAWS Service Instructions

Last updated 28 days ago