Welcome to Helpjuice! This article will guide you through the features available to enhance your knowledge base management. Use the interactive elements to learn how to optimize your experience.
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Before exploring the features, ensure you are familiar with our platform's basic setup. For a detailed introduction, check out our Getting Started with Helpjuice guide.
Helpjuice Glossary
Want private sections inside an article? Easy
Accordion Sections
1. Customizing Your Knowledge Base
1. Navigate to the Customization tab.
2. Select Theme to choose and customize your preferred design.
3. Save changes to apply your new theme.
Or have us do it for you!
2. Organizing Content Efficiently
1. Use categories and subcategories to structure your content. 2. Employ tags for better searchability. 3. Regularly review and update articles to maintain accuracy.
Tabs for Feature Exploration
Why use tabs?
Organize info easier, such as versions.
Tabs vs. Accordians?
Tabs are more “visible” and accordians stack on top of each other.
Last but not least: Decision Trees.
It's like troubleshooting …. but 10x better. See example below:
Have you tried the AI Search?
Great. Enjoy it.
It's included in all plans! Go ahead and try it!